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Pain is inevitable, but suffering is optional

Client Communication & Scheduling Policy

• Response Days: I check and respond to messages on Mondays and Wednesdays.
• Client-Heavy Days: Wednesday through Saturday are my busiest days with in-person sessions. On these days, I can respond briefly if it’s urgent (like adjusting an existing appointment), but new client inquiries or detailed messages will be addressed on Mondays and Wednesdays.
• New Clients & Scheduling: I encourage all new clients to read my website thoroughly to understand the process. This helps ensure your inquiry is handled efficiently.​

New Clients — What You Need to Know

 

 

 My door is always open to new clients. However, I do not offer same-week appointments, relaxation-only massages, or once-a-year visits. My practice is for clients who are committed to their health, ready for results, and willing to prioritize consistent care.

 

Hi, welcome!

If you’re a new client, here are a few important things to know before booking:

 

  • I am typically booked 4–6 weeks in advance.

    Existing clients have priority because most of them have standing appointments.

  • If you don’t see any openings, please join the waitlist.

    When cancellations come up, I always pull from the waitlist first.

  • A $60 deposit is required to book your appointment.

    This deposit:

     

    • Secures your appointment time

    • Works toward your session balance

    • Helps prevent same-day cancellations

     

    Please note: the deposit is non-refundable. If you need to reschedule, you can move your appointment to a different day, but the deposit cannot be refunded.

  • Once your deposit is secured, you will fill out a quick intake form before your appointment.

    This helps me understand your needs and allows me to tailor your session for the best results.

  • Appointments are scheduled for the time you book.

     

    • If you book a 60-minute session, that is the time reserved for you. Same-day changes to increase session length are not available because I am fully booked and each appointment is carefully scheduled.

    • If you would like a longer session 90 minutes, please book that session in advance. This ensures the proper time is reserved for you and allows me to maintain my schedule for all clients.

     

  • If you’d like to become a regular client, book a standing appointment after your first session.

    This ensures consistent care and keeps you from getting stuck in the 4–6 week wait.

  • If you are dealing with a chronic pain pattern, consider purchasing a package.

    One session is rarely enough to create long-term change. Waiting 2+ months between visits often reverses your progress. My bodywork is results-based, and regularity is key.

  • Please review the cancellation policy before booking.

    Late cancellations and no-shows impact my ability to serve other clients who are waiting for openings.

     

    • You have a 10-minute grace period after your appointment start time.

    • After that, the appointment is considered cancelled and must be rescheduled.

    • If you arrive late (up to 10 minutes), your session time is shortened accordingly. For example, a 60-minute session will become 50 minutes to avoid overlapping into the next appointment.

     

  • Every session is fully customized.

    I do not provide routine, full-body “standard” massages. Each session is tailored to what your body needs that day.

  • Arrive hydrated and be open with communication.

    Hydration helps your tissues respond better, and honest feedback helps me target exactly what needs attention.

 

 

 

 

2026 SCHEDULE

 

  • Sunday: CLOSED

  • Monday: CLOSED

  • Tuesday: CLOSED

  • Wednesday: 10:00 AM – 6:00 PM

  • Thursday: 10:00 AM – 6:00 PM

  • Friday: 10:00 AM – 4:00 PM (fully booked for standing appointments)

  • Saturday: 1:00 PM – 5:00 PM

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Parking & Location

 

 

  • Address: 345 N Amphlett Blvd, San Mateo, CA 94401 (upstairs inside CrossFit Burlingame)

  • Parking: Street parking only. Please do not park next door at Safari Run.

 

 

 

 

Who This Practice Is Best For

 

 

  • Anyone experiencing chronic pain for months or years who has tried everything without finding lasting relief

  • Athletes of any kind

  • Clients who are committed to consistency

  • Clients who want lasting change, not temporary relief

  • Clients ready to participate in their healing and follow through with recommendations

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​Curious to Learn more?

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If you’d like to understand the type of practice I do, see my certifications, and get to know me as a practitioner, check out the Bodywork Archives. It goes into detail about my approach to deep tissue and results-based bodywork, and who I am as a practitioner.

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